INTEGRATED MOBILE, INC. | |
MAC Support Hotline: 866-898-3803 | |
ADVANCED MERCHANT SOLUTIONS | |
Merchant Application Software Issues Installation Supplies Transaction Questions | Dennis Ideue Advanced Merchant Solutions, Inc. Mac Tools Support Hotline: 714-449-0211 [email protected] FAX Applications to: 1-800-360-7951 |
After-hours & Weekend Trouble Ticket<<NEW!! You can submit a trouble ticket for e-mail support after normal business hours and weekends. You must be an approved merchant to use this system. | |
TransFirst (Transaction Central) | |
Visa/MC Settlements Transaction Central Monthly Statements Billing | TransFirst, Inc. Support Hotline: 888-835-1777 (press '1') |
HSBC (WebFinance Section) | |
Mac Card Applications Mac Authorizations Mac Settlements HSBC Web access | Customer Service HSBC Technology and Services Mac Tools Support Hotline: 800-344-4153 |
MAC Tools - MAC Technology Services Supervisor | |
Mac Tools System Sales Service | Jacob Ramsey (614) 755-6973 [email protected] or Jason Chrismer (614) 755-6942 [email protected] 505 N Cleveland Avenue Ste 200 Westerville, OH 43082 |
OTHER CARDS | |
JCB Application: 1-800-366-4522 Diners Club: 1-800-525-7376 Discover Merchant Services: Once you have a JCB or Diner's Merchant number, e-mail it to us, and we will link it to your account (it takes 24 hours to become active) | |
VOICE AUTHORIZATIONS | |
If Transaction Central is not operating, due to a network outage or other problem, you can receive authorizations by telephone. When you receive an authorization by phone, the customer's card is 'locked out' of the funds, but in order to receive them, you MUST either enter it in Transaction Central using the 'FORCE AUTH' button, or if you do not have that button, call PRI customer Service at 1-888-729-3539 and give them ALL of the transaction information, INCLUDING the authorization number you receive over the phone. Move mac os to new drive. Look at your statements for your Visa / Mastercard 'long' Merchant ID. VISA / MC: 1-888-477-4545 USE BANK ID 031200 As a reminder, the information you must have is:AMEX: 1-800-528-2121 DISCOVER: 1-800-347-1111 Cardholder Name Card Number Expiration Date Billing Address Billing Zip code CVV2 Amount Authorization Number THERE MAY BE A CHARGE FROM THE AUTHORIZATION CENTER OF UP TO $1.50 PER TRANSACTION. REMEMBER, THIS IS FOR NETWORK OUTAGES ONLY! |
Copyright © 2001 Advanced Merchant Solutions, Inc. All Rights Reserved. Merchant Accounts offered with our software products are provided by TransFirst, a registered Independent Sales Organization. All artwork, logos, Pocket Verifier, PC Verifier, nSwipe.com, Card Collector, WapVerify, PCDebit.com and MerchantAnywhere.com are trademarks of Advanced Merchant Solutions, Inc. All information, personal and otherwise is kept completely confidential. See our Privacy Statement |